At gocedarmont.com, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return in accordance with the conditions outlined below.

1. Return Period

Return requests must be submitted within 30 days of the delivery date.

Items received after the applicable return period may not be eligible for return unless otherwise required by applicable law.

2. Return Conditions

To be eligible for a return, items should:

Be in their original condition
Be unused and not damaged
Include original packaging and included accessories where applicable
Be accompanied by the relevant order information

Items that are damaged, altered, used improperly, or missing essential components may not qualify for a refund.

3. How to Request a Return

Before sending an item back, please contact us by email with your order information and the reason for the return.

Email:
[email protected]
[email protected]

Please wait for return instructions before shipping your item to the return address.

4. Return Address

Approved returns should be sent to:

Cedarmont LLC
6878 LOST SPRINGS DR
COLORADO SPRINGS, CO 80923
United States

Please make sure the return is properly packaged to help prevent damage during transportation.

5. Return Shipping

Unless the return is due to an incorrect, damaged, or defective item, return shipping costs are generally the responsibility of the customer.

If the return is related to an error on our part or an item that arrived damaged or defective, please contact us before returning the item so we can provide appropriate instructions.

6. Refunds

Once your returned item has been received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to be processed after the return has been approved. The time required for the funds to appear in your account may also depend on your payment provider or financial institution.

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order information and, when appropriate, photographs showing the issue. We will review the situation and provide further instructions.

8. Exchanges

If you would like to replace an item rather than receive a refund, please contact us by email. Exchange requests are subject to product availability and applicable return conditions.

9. Non-Returnable Situations

A return may be refused if:

The return request is submitted after the applicable return period
The item has been used or damaged after delivery
The item is missing essential parts or accessories
The item has been altered or improperly handled
* The returned item does not correspond to the original order

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

10. Policy Changes

We may update this Return Policy from time to time to reflect changes to our practices or applicable requirements.

Any updated version will be posted on this page.